6 Ways an Ineffective Contract Renewal Process Hurts Your ROI

6 Ways An Ineffective Contract Renewal Process Hurts Your ROI

You’ve probably seen firsthand how mismanagement, errors and delays in the contract renewal process can affect your bottom line.

You might have experienced:

  • Inaccurate data about existing licenses and contracts in outdated spreadsheets
  • A dedicated team inundated with customer complaints to rectify or adjust contract renewals
  • Uneconomical contracts accidentally auto-renewing
  • Placing last-minute rush orders because the contract with a third-party vendor supplier had expired without your knowledge
  • Lost opportunities to review expiring contract terms with your current customers and improve client relationships
  • Lack of communication between legal and accounting departments on which contracts to honor, renew and cancel

Instead of thinking about contract renewals as a time of missed opportunities and lost revenue, they should be thought of more positively — as a time to reevaluate, refine, improve or move on from existing contracts.

Implementing a more effective, streamlined contract renewal process so you have the time and data to decide on contracts up for renewal doesn’t take a large concerted effort either. In fact, contract renewal management is generally offered as part of Contract Management Software. Not all software is created the same, though, so it’s important to ensure that the contract management system you select offers the following benefits:


  • Give your team enough time to review and make decisions about whether to renew, renegotiate or cancel existing contracts by sending them automated email reminders well before contracts are due to expire
  • Easily find expiring contracts and supporting documents by storing them all in one central document repository
  • Quickly see the status of all expiring contracts on a real-time dashboard
  • Reduce costs by increasing communication with accounting department and accuracy of invoicing and billing
  • Get increased visibility into the renewal process with real-time reporting
  • Let your employees use their time more efficiently, boost productivity and keep customers and vendors happy by shortening the overall contract lifecycle
  • Reduce deployment and training time by using Contract Management Software built on Microsoft SharePoint, which allows you to keep your existing files in Microsoft Word, Excel, etc., and integrates with tools you’re already familiar with, including Microsoft Exchange, Office, Active Directory and electronic signature software

With your contract renewal process streamlined on an automated system, you’ll then have the opportunity, time and data to make well-informed decisions about which contracts to renew, renegotiate and cancel with both customers and third-party vendors.

Looking for more information on how to establish effective contract management processes? Read our How-to Guide.

Industries Served


Manage employee and teacher contracts, sponsorship deals, city and state regulations, and partnerships.


Manufacturing and Retail Industry

Manage supplier and vendor contracts, employee and staff contracts, distribution contracts, and facility leasing and ownership contracts.



Comply with HIPAA, HITECH, ICD 9, ICD 10, and FDR CFR regulations for contract management, and handle active directory contracts for your organization.


Financial Services and Banking

Comply with SEC, FDIC, FINRA, OCC, CFTC, and Federal Reserve regulations on contracts, handle employee contracts, and partnership deals.


Insurance and Employee Benefits

Create and manage employee contracts, improve organizational transparency, reduce risk factors, and mitigate lawsuits.


Energy and Utilities

Abide by local, regional, state and federal regulations, manage contractor information, develop third-party outsourced contracts, and handle facility agreements.



Comply with FAA, DOT, FMCSA, FRA and FTA regulations for contracts, outline contracts for drivers and vendors, and reduce potential risks.


Visit our resource library for industry best practices and how our Contract Management Software has helped numerous clients in your industry.


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