Incident Management

Case managers know that workplace investigations have a tendency to be fatiguing and drawn-out processes. Wading through the waters of all the ranging factors, from being appropriately responsive to the parties involved to choosing the proper

Incidents are unwanted and undesired – we all know that. We also all know that recording an incident can be a mission in itself. Nor would anyone ever say that the incident reporting process is fun. It can be a complicated, laborious

As your organization expands, so does the onboarding and employee training process. When the company outgrows its current method of managing training materials and records in Microsoft PowerPoint and Excel, three-ring binders, printed handouts

No matter the size or industry, all companies and organizations will have to take on the obstacle of workplace complaints, and the investigations that follow. Often complex and challenging, HR professionals are dealing with everything

What is future prevention assessment? The ultimate point of risk management is to try and minimize risk within an organization wherever possible. A critical analysis of the existing incident investigation process will tell you everything

Incident investigation is often only as good as the incident report. An incomplete or shoddy incident report will hamper the entire investigation, both in terms of its perceived execution and its stated outcomes. How can one trust an incident

Incidents are an unfortunate reality for any company. They occur all the time, at any given time. In EHS management, an incident could be said to be any unplanned or undesired event which occurs and which may cause a varying

Corporate HR departments should understand when the time is right to implement case management software. After all, experts and analysts agree that case management solutions, notably those on secure, web-based platforms like Microsoft Office 365

The management of safety/EHS can be daunting for any person. Any of the components (or enabling parts) that comprise a management system require a practical approach that takes as many relevant factors into consideration as possible.

‘Competence’ is a very loaded word in the safety field. It is loaded because it carries significance and imparts a sense of importance that denotes skill and understanding. Competence speaks to a cluster of related abilities, commitments,

Looking for quick reference guides or tips to improve your safety management system or incident management software?

Procedures are the bedrock of health and safety management. It could be said that they are the system at work. They come in many forms (if you pardon the pun) and with a dizzying variety of different names. They can be referred to as ‘works instructions’

I think everyone can agree — no one loves spending countless hours sitting in an uncomfortable chair listening to someone brief us on what seems like common sense. Workplace safety training is not the most stimulating topic of discussion but it

To ask any safety professional to define a ‘hazard’ and a ‘risk’ is akin to asking a seasoned driver to differentiate between the brake and gas pedals. Duh! Cue knowing chuckles and shaking of head. Rather ask said safety professional

Industrial hygiene (also referred to as occupational hygiene in some other countries) is “the science of protecting and enhancing the health and safety of people at work and in their communities”, as according to the American Board of Industrial Hygiene

Personal protective equipment (PPE) could be considered the ‘fall guy’ of safety management. As any safety professional knows all too well, the dogma in risk management is that PPE is the absolute last resort as a control against

‘Competence’ is a very loaded word in the safety field. It is loaded because it carries significance and imparts a sense of importance that denotes skill and understanding. Competence speaks to a cluster of related abilities, commitments, knowledge

A hazard is that which has the potential to cause harm to the safety, security or health or a person or to cause damage to the environment or loss of property. If that is so, then undoubtedly the most potentially dangerous hazard in any workplace is the human being.

Every April 28th is the World Day For Safety and Health at Work. This year’s topic chosen by the International Labour Organization to commemorate this day was ‘Workplace stress: a collective challenge’. The ILO’s choice wasn’t perchance: increasingly

PDCA – Plan, Do, Check, Act. That is an acronym and those are words with which any safety manager or professional should be well-acquainted. In fact, the PDCA cycle should be at the heart of any management system, be it for finance, sales, logistics,

Putting a price tag on safety training for an employee is easy enough. Take factors such as course costs, production costs due to downtime by the employee attending the training and other incidentals and one can arrive at a dollars

Choosing the right employee investigation questions should be predicated on whether or not they enabled the investigator to find the truth and come to a suitable resolution. The process involves asking the right questions of the right people

‘Temporary work’ or ‘temporary employment’refers to an employment situation where the working arrangement for a worker is limited to a pre-determined period of time that is based on the specific needs of the employer. Other terms also used

Useful Features of our Employee Health and Safety Training Management Software:

‘Temporary work’ or ‘temporary employment’ refers to an employment situation whereby the working arrangement for a worker is limited to a certain pre-determined period based on the specific needs of the employer for a specific task or tasks.

Companies and organizations are continuously tasked with overcoming the hurdles of employee incidents. Find out the steps you can take to resolve them with better case management in this comprehensive checklist.

Compliance professionals and HR managers don’t always have the processes in place to handle new reports or investigations. In these events, the lack of appropriate checks and processes can hurt an organization beyond the scope of the

“Safety first!” This should be the mantra for each and every one of your employees. A safety culture should be firmly embedded within your organization to the point that safety is second nature to any employee, without need to constantly

Reporting Ups Performance

An incident is a system malfunction. It is indicative of a system flaw, a system breakdown, a system bypass – call it what you will. An incident can be minor or even a near miss, or it can be major and cause substantial losses in money, equipment

In safety management, having an incident management reporting system could mean the difference between life and death. With our Incident Report Template checklist, you’ll be able to:

Incidents are serious business. The statistics resulting from incidents in the workplace in the U.S. continue to be astounding. According to the Department of Labor’s Bureau of Labor Standards, 4,821 workers were killed on the job in 2014,

No employer wishes to get on the bad side of the Department of Labor, and, more specifically, OSHA. That is why it is important for any safety/EHS professional to be fully aware of what incidents (or accidents) must be immediately reported,

Mark Twain famously fumed that, “There are lies, damned lies and statistics!” He also made the wry remark that, “Facts are stubborn, but statistics are more pliable”. Certainly, statistics can often be ‘flexible’ and can be too easily used to prove

If a proper management system is the engine of safety and health, then one can consider documentation to be its oil. Documentation is the lubricant that allows the system to be effective and to evolve as needed. That documentation needs

There is no category of incident more maligned than the so-called ‘near miss’. One can make such an assertion precisely because near misses are so under-reported or even unreported in many different companies across all industry sectors.

Any safety professional should be familiar with the tenets of behavior-based safety (BBS). It has a storied history, all the way back to the early 1930s with research conducted by Herbert William Heinrich, who worked for Traveler’s Insurance Company.

A new and very important rule will have come into effect on January 1st, 2017 for all safety professionals: it’s from none other than the Occupational Safety and Health Administration (OSHA) and it stipulates that employers must electronically

Personal protective equipment (PPE) could be considered the ‘fall guy’ of safety management. As any safety professional knows all too well, the dogma in risk management is that PPE is the absolute last resort as a control against

Much is made of safety and health performance. The word ‘performance’ denotes the accomplishment of a given task or process as measured against predetermined factors such as speed, cost, accuracy, completeness, etc. Business today

While growing a business can be elating, an effective organization requires a great deal more than expanding revenues. It requires adaptive management and administration, framework, and techniques, because staffing will invariably

Why bother with a Root Cause Analysis? It’s simple – if not to get to the root cause of why it happened in the first place, right? Get to know that, and you stand a chance of ensuring that the same incident doesn’t occur again.

‘Temporary work’ or ‘temporary employment’ refers to an employment situation whereby the working arrangement for a worker is limited to a certain, usually pre-determined period of time that is based on the specific needs of the employer

What is meant by a near miss in safety management? A near miss is a tricky little thing in incident management. If they are indeed incidents waiting to happen, then they should be duly investigated. Safety Managers trod on a fine line

Personal protective equipment (PPE) could be considered the ‘fall guy’ of safety management. As any safety professional knows all too well, the dogma in risk management is that PPE is the absolute last resort as a control against

The Cambridge English Dictionary defines ‘compliance’ as “the act of obeying an order, rule, or request”. More specifically, it also encompasses adherence to a specified regimen or conformity in fulfilling official requirements, such as

A safety management system without policies and procedures is like having a car without oil and water. Put in gas and the car might run for a short while, but soon enough, the engine will seize. So, too, will a safety management system without

The incident has occurred. The necessary reactive actions were taken. All the stipulated OSHA, state/local, systemic, corporate and other necessary documentation has been completed and submitted as needed or is in hand. Incident costing

Training can be defined as learning that is provided in order to enhance ability for a specific job or task. It is an activity aimed at imparting information and/or instructions to improve an employee’s performance or to assist them in

OSHA requires that every American business with one or more employees has a safety training manual. With this Safety Training Manual checklist, you’ll be able to:

The longevity and success of every organization depends on maintaining a strong safety record. Potential hires, current employees and stakeholders all want to ensure they’re invested in a company that is committed to its employees’

Security management can be defined as the identification and, thereafter, protection of an organization’s assets and allied risks. Security management is ultimately about the protection of an organisation – all and everything in it. For this

At ConvergePoint, we know that employee injuries are costly, which is why it’s critical for you to have an effective training management tool to ensure proper employee safety training. ConvergePoint’s SharePoint Employee Health and Safety

The Cambridge English Dictionary defines ‘compliance’ as “the act of obeying an order, rule, or request.” More specifically, it also encompasses adherence to a specified regimen or conformity in fulfilling official requirements, such as the law.

According to the Occupational Safety and Health Administration (OSHA), each year 1.3 MILLION workers suffer nonfatal injuries that result in days away from work. Not only does a work-related injury diminish morale, but it can hurt your companies’

EHS Managers and HR Professionals both know what it’s like to struggle with their organization’s response times to incidents, and likewise stand to gain from using case management software. The advantages range from increased reporting